FAQ

Frequently Asked Questions (FAQ)

What is YourNextFitNow?

YourNextFitNow is a monthly clothing exchange designed for women who are actively losing weight. Instead of buying new clothes every few weeks, members swap gently-used pieces for better-fitting styles as their size changes.

How does the clothing exchange work?

  1. Join a monthly membership plan.

  2. Send in your gently-used clothing that no longer fits.

  3. Receive credits for accepted items.

  4. Use your credits to choose new-to-you items in your current size.

  5. Repeat as your body changes.

Who is this service for?

YourNextFitNow is designed for women typically ages 30–55 who are experiencing weight loss and need affordable, flexible wardrobe solutions during their journey.

What types of clothing do you accept?

We accept women’s clothing that is:

  • Gently used (no stains, rips, or excessive wear)

  • Clean and freshly laundered

  • In season and in style

  • From mainstream, boutique, or well-known brands

We do not accept underwear, socks, bras, shapewear, swimwear, or clothing with strong odors or damage.

How do credits work?

Each approved clothing item earns you credits. Credits are used like currency in our shop to select replacement items in your current size. Credit values vary based on item type and condition.

Do credits expire?

Credits do not expire as long as your membership is active.

How many items can I send each month?

The number of items you can send depends on your membership plan. Each plan includes a monthly item allowance and credit limits.

Who pays for shipping?

Members are responsible for shipping items to YourNextFitNow. We cover shipping when sending your selected items back to you.

How long does the exchange process take?

Once your package arrives, items are reviewed within 5–7 business days. Credits are added to your account immediately after approval, and you can shop right away.

Can I keep items instead of exchanging them later?

Yes. You may keep any items you receive. When they no longer fit, you can send them back in a future exchange for new credits.

What sizes do you carry?

We carry a wide range of women’s sizes, typically from Small through Plus sizes. Availability depends on current inventory.

What if I don’t like an item I receive?

Because this is a clothing exchange, all selections are final. However, if an item arrives damaged or incorrect, please contact us within 48 hours of delivery.

Can I cancel my membership?

Yes. You may cancel your membership at any time. Cancellation will take effect at the end of your current billing cycle.

Are refunds available?

Membership fees are non-refundable. Credits earned remain available until the end of your active membership period.

Do you offer international shipping?

At this time, we only ship within the United States.

How do I contact customer support?

You can reach us at:

Email: yournextfitnow@gmail.com

We typically respond within 1–2 business days.

YourNextFitNow exists to support your weight-loss journey—without the stress of constantly buying new clothes.